Privacy policy
This policy explains how Zizr collects, uses, stores and protects personal data when you use our websites, contact us, or interact with our sizing services.
If you have questions about privacy, data requests or deletion, contact us at support@zizr.id.
What we collect
We collect the information you choose to share with us, such as contact details, store information, lead form submissions and communication history.
When our sizing services are used, we may also process product context, purchase-related signals and fit feedback needed to improve recommendations.
Why we use personal data
We use personal data to provide and improve our services, respond to contact requests, manage customer relationships, and document consent where marketing or lead capture is involved.
We only use the data required for the stated purpose and limit access to people and systems that need it.
Cookies and website analytics
Zizr may use cookies or similar technologies to keep the website functioning, understand page usage and improve the experience over time.
Analytics data is used in aggregate to understand site performance and content usage. It is not used to profile visitors in a way that goes beyond the stated purpose of the service.
Sharing and processors
We may use service providers that process data on our behalf, for example hosting, analytics, communication or CRM providers.
These providers must process data under documented instructions and appropriate data protection terms.
Retention
We keep data only for as long as it is needed for the purpose it was collected for, or as required by law, security needs or documented customer obligations.
After that period, data is deleted, anonymized or archived in line with our retention practices.
Your rights
You may request access, correction, deletion, restriction or objection where applicable under data protection law.
You may also withdraw consent where consent was the legal basis for processing. This does not affect processing that already took place before the withdrawal.
Security
Zizr uses technical and organizational measures to protect personal data from unauthorized access, loss, alteration or misuse.
No system is risk-free, but we work to limit access, log sensitive changes and review our controls regularly.
Updates
We may update this policy when our services, legal obligations or data practices change.
The latest version will always be available on zizr.com.